God of Thunder and Rock'n'Roll (archmage) wrote,
God of Thunder and Rock'n'Roll
archmage

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Don't Lie To me

So, recently, I got the call from Sprint Customer Service, the one they give you every couple of years to let you know that you get $150 off your phone if you upgrade to a new one and sign another 2 year agreement. Now, I have no problem with my phone, in fact, I like it. Thin and low-profile, but flips open to a good size (I have large hands, so all these tiny little phones today are not comfortable for me to handle), 240x320 screen, doubles as a (very low-capacity) MP3 player. Still, I figured, sure, I'll go and see what they have, maybe I'll see something I like, etc.

After checking my local Sprint store, I'm a little non-plussed. Most phones, these days, are of the "tiny little bastard" style, and even ones the flip open tend to be small. I can understand this, but I'm a large guy, and that just doesn't work for me. Of what's left, well, I don't need a PDA-style phone, as I'm not a "texter" and I don't have enough in my life to need a PDA. I also am not going to spend an arm and a leg for the nifty-gadget touchscreen iPhone rip-off kind of phone. My options are narrowing, severely.

My eye catches a phone at the end, something they call the "Upstage", basically a combo phone and MP3 player. Now, I do use that MP3 functionality when I go walking, etc., but I couldn't get many songs on my present phone. This, though, uses a MicroSD card, and can support up to 2GB...yeah, plenty for me (you are welcome to your 40GB iPod, I'll pass). Price listed is $99, and add in a Bluetooth package for another $80, and I'm thinking that my $150 off is about to get used.

Right, so, yesterday, I bop over to the store. Salestwat hails me, we chat about what I'm here for, and we grab the phone, etc. She brings up my account, yadda yadda yadda, and in the end, she lets me know that the total comes to $194 and change. I'm sure you can imagine the double-take I did at this point. This led to words back and forth (be proud of me: I never raised my voice, got overly angry, or called her or her company anything you wouldn't call your grandmother), expressing my bewilderment at where exactly the $150 that she confirmed was being applied, her mentioning that it's apparently badly worded and that I was not the only person that was confused, and finally my walking out, telling her (politely) to shove it.

Frankly, it was very hot yesterday, and I can't yet figure out how many ways to interpret things, and I was hungry, I wasn't going to stand there and argue. The useless bimbo there was about half-responsive to anything, and had this slack-jawed expression that drove me batty. She didn't help and didn't do much of anything, so I was in no mood to stand there and hash this out. Tomorrow, I get on the phone and make them explain exactly what they are up to...she mentioned some really stupid crap about my basically being a "new customer" and so getting "new customer pricing". I've been with these guys for 7 years, are you telling me that you're screwing me or you're screwing new customers? This will be the third phone I've had with them, over the years, and both of the previous upgrade times, I didn't have this kind of bullshit.

So, yeah, no new phone for me, yet. Once I get them to nail down what the Hell they are talking about, maybe...or maybe I'll just keep my phone a little longer.
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    Jim Jeffries On Why Other Countries Think US Gun Laws Are Crazy Pretty well sums it all up, as far as I'm concerned.

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